Lone Workers
Duration: 45 minutes
People who work in jobs where they spend the majority of time on their own can be susceptible to pressures that people who work within teams are unlikely to encounter. Delivery drivers, cleaning staff, home carers; all these types of employment require a person to work without immediate support, increasing the risk to their personal safety and mental wellbeing.
This Lone Workers course is designed to give employees who have to work alone, particularly those who have to visit customers, the steps to reduce personal safety risks and to improve their confidence when dealing with situations like violence and aggression.
Duration: 45 minutes
People who work in jobs where they spend the majority of time on their own can be susceptible to pressures that people who work within teams are unlikely to encounter. Delivery drivers, cleaning staff, home carers; all these types of employment require a person to work without immediate support, increasing the risk to their personal safety and mental wellbeing.
This Lone Workers course is designed to give employees who have to work alone, particularly those who have to visit customers, the steps to reduce personal safety risks and to improve their confidence when dealing with situations like violence and aggression.
Duration: 45 minutes
People who work in jobs where they spend the majority of time on their own can be susceptible to pressures that people who work within teams are unlikely to encounter. Delivery drivers, cleaning staff, home carers; all these types of employment require a person to work without immediate support, increasing the risk to their personal safety and mental wellbeing.
This Lone Workers course is designed to give employees who have to work alone, particularly those who have to visit customers, the steps to reduce personal safety risks and to improve their confidence when dealing with situations like violence and aggression.
Objectives
After completing this course learners will be able to:
Identify situations that could lead to work related stress
Know when and how to carry out a lone worker risk assessment
Understand the importance of legislation relating to employee and employer responsibilities
Recognise situations and environments that may lead to violence and aggression and how to manage or avoid them
Understand the health and safety issues relating to lone workers including those with disabilities
Explain the meaning of lone working and the types of professions affected
Underline the importance of continuous supervision, monitoring and training
Topics
Legislation
Who are lone workers?
Types of lone workers
Isolation and remoteness
The workplace
Employer and employee duties
Other employer premises
Safety signs and signals
Adequate control
Risk assessments
Supervision
Violence and aggression
Key risks
Recognising stress
Managing stress
Homeworkers
Occupational driving
Workers with disabilities
Accident, illness and emergencies
Monitoring
Training